Lessons from the Point #2

While helping the young mother mentioned above I also had the opportunity to teach her a bit about computer usage.  I am filing these as separate posts, because each lesson is independent.  Most people of my generation are computer savvy to say the least.  I'm not sure what generation this mother was from, but I learned a great deal about what I take for granted when helping people on a computer.  I don't have a lot of experience with teaching computer skills, but occasionally I will help friends or coworkers with particular problems.  I am used to people knowing what I take to be "simple" things: right click, the address bar, links, etc.  I know it is very presumptive of me to assume that many people have computers or web access at home and this experience showed me that that is far from the case.  It also taught me to slow down and step back a little so that someone can do things for themselves.  I am grateful to this young mother for teaching me how to teach better even if she didn't know.